Support is everything...

Support is something that I value above many other things when I choose the software for my needs. Being able to see a person behind the software package or a web site adds a lot to the usability of the product and how effectively it can be used. Many times when evaluating the software and keeping in mind the quality of support I was rewarded later when I need the real-time help that solved the problems I had.

So knowing first hand how important personal support is I try to keep constantly in touch with TAXIS users

No software is without faults. TAXIS has faults as well. It is not a matter of how many bugs are there, but rather how fast you can fix them after thay are spotted.

How to get support

• E-mail
• MSN Messenger (Passport id: evgeniy _a_t_ bio-tools.net) - live support - very effective.
• Phone: +358503541114 (pretty effective too) - preferrably during evenings (Finnish time)

TAXIS help:

You can access TAXIS online help or, if you have one of the latest version of TAXIS, there is a help file which can be accessed offline via TAXIS menu.

Help file can be downloaded separately.

CD Guide to the Polypores of Finland help:

There is no online help available so you have to contact either Evgeniy Meyke with your questions on using this product or Sirpa Koskinen (sirpa.koskinen @ helsinki.fi) with the questions dealing with CD-ROM ordering.